Our Mission:
To pursue customers 100% satisfaction with our high quality, competitive price products and dedicated services. Warmest welcome to contact us <sales@ibenma.com> for any enquiry or quotation for our dedicated products and services.
How to buy Browse our website and choose your desired items and then drop email to sales@ibenma.com or call us to check the stock and arrange the delivery date.
Pricing: All prices are Listed in Singapore Dollars with GST included and delivery within Singapore.We also can support to deliver from Guangzhou,China, please kindly indicate your shipping destination upon your enquiry for quotation.
Delivery: Some items may be out of stock,in this case we will inform you to cancel or modify your order as per your consideration. Free Local Delivery for $300+, otherwise $30 applied. Please note Self Assembly are applied for most furniture products. Self collection is highly welcomed! We will try to follow your delivery time slot without any assurance upon traffic,weather conditions etc. If you want to deliver to outside Singapore,please contact us for arrangement!
Refunds and exchanges: All our items are checked exactly for damage before delivery, if anything is found to be damaged or faulty, please inform our staff immediately and we can arrange to exchange the item for you. iBenma is aim to deliver the highest quality and reliable products to our customer. Except for Bed frame have THREE years guarantee, all other furniture have ONE year guarantee against manufacturing defects, but please note that the guarantee does not apply to the paint finish caused by knocks,wear,burn and tear etc or any other misuse. For all furniture products,we promise 7-days money back guarantee. Please contact us within 7 days to return or exchange the faulty items;it is common that items can not be replaced/returned due to misuse.
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